In welcoming the holy month of Ramadan 2026, J&T Express has implemented a series of strategic preparations to anticipate the surge in parcel delivery volumes. This initiative follows the company’s performance during Ramadan 2025, which recorded an increase of more than 40% in shipment volume compared to the previous month.

Robin Lo, CEO of J&T Express, stated that the continuous growth in shipment volumes each year reflects the sustained consumer preference for online shopping, which directly impacts logistics demand. This trend has encouraged J&T Express to continuously optimize its operational aspects, ensuring deliveries remain safe, timely, and aligned with service standards, even amid significant volume spikes.

“Beyond the increase in shipments, this year’s Ramadan also coincides with the potential for extreme weather conditions, making delivery operations more challenging. Nevertheless, we remain optimistic about meeting customer expectations through adaptive strategies and our integrated technology systems,” added Robin.

J&T Express’ Strategy to Manage Shipment Surge During Ramadan

To ensure smooth and timely deliveries, J&T Express has implemented several key strategies, including:

• Enhancing operational capacity by recruiting seasonal workers, adding night shifts, and optimizing sorting machines at gateways and sorting centers to ensure parcels are delivered on time in accordance with the Service Level Agreement (SLA).

• Increasing linehaul frequency (intercity and interprovincial shipments) using both trucks and aircraft, while maintaining strict vehicle maintenance to prevent delays and package accumulation.

• Monitoring parcel flow in real time through artificial intelligence–based systems to ensure seamless distribution, alongside intensive coordination with field teams to address potential challenges such as extreme weather or natural disasters.

• Ensuring all Drop Points and Mini Drop Points remain operational daily throughout Ramadan, allowing customers to conveniently access delivery services despite their busier fasting schedules.

  
  

J&T Express Optimistic About Rising Shipment Volumes

Based on a Jakpat survey, 70% of respondents plan to increase their spending during Ramadan 2025 compared to other months. Additionally, a Populix survey shows that 78% of consumers intend to purchase fashion products during the holy month. In line with these findings, J&T Express’ shipment data during Ramadan 2025 indicated that fashion was one of the most frequently delivered product categories.

“Given the consistent rise in shopping trends and shipment volumes during Ramadan in previous years, J&T Express is optimistic that delivery volumes this year will exceed the average daily shipments. Therefore, we remain committed to delivering the best service, ensuring shipments meet customer expectations, and maintaining service reliability throughout Ramadan,” Robin concluded.

To support the increased delivery needs during Ramadan, J&T Express is offering up to 50% shipping discounts for new users via the J&T Express application using the voucher code JNTBERKAH, along with 30% discounts from Monday to Friday and 40% discounts on weekends for loyal users. This promotion applies to J&T EZ services with a maximum discount of IDR 20,000 and is valid from 16 February to 31 March 2026.