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Information on Delivery Time Adjustment

Dear All J&T Express Customers,

We would like to inform you that there are shipping constraints with the following details:

  • There was a delay in delivery to Lubuk Basung, Padang, West Sumatra due to a natural landslide disaster so it was not possible to make delivery.

  • There were delays in deliveries to several areas in Makassar City, South Sulawesi Province, such as Tamalanrea, Biring Kanaya, and Panak Kukang due to the flood disaster.

  • There are delays in deliveries to several areas in West Sumba and East Sumba, East Nusa Tenggara Province, such as Waingapu, Kambera, Lamboya, Lewa, and Waikabubak because there is no air transportation for delivery.

  • There are delays in deliveries to several areas in Bombana, Southeast Sulawesi such as Kabaena, East Kabaena, West Kabaena, South Kabaena, Central Kabaena and North Kabaena due to bad weather and high waves.

  • There are delays in sending packages to several areas in the Tidore Islands, North Halmahera, Central Halmahera, and Ternate, North Maluku Province due to waiting for the sea transportation departure schedule.

  • There were delays in sending packages to several areas in Sidoarjo, East Java due to natural flood disasters.

  • There was a delay in sending packages to Rokan Hulu, Riau, due to road closures due to broken bridges caused by the flood disaster.

  • There was a delay in sending packages to Medan, North Sumatra due to the natural disaster of flooding.

  • There was a delay in sending packages to the Sangkapura and Tambak areas, Gresik, East Java due to delays in crossing due to high sea waves.

  • There are delays in deliveries to West Halmahera and Tidore Island, North Maluku Province due to waiting for sea/air transportation and cargo queues.

  • There was a delay in deliveries to Martapura, Banjar, South Kalimantan Province due to a traditional event which caused the road to be completely closed.

  • There was a delay in deliveries to Tulang Bawang, Lampung Province due to a traditional event so the road was completely closed.

  • There was a delay in delivery to Batam, Riau Islands due to inspections from the local government.

  • There are delays in delivery in several cities and regions in the Riau Islands, Batam Province such as Karimun, Lingga, Tanjung Pinang and Bintan due to natural disasters, floods and bad weather.

  • There was a delay in delivery in the Kuatan Singingi area, Riau Province, due to high rainfall which caused natural disasters, flooding in several delivery areas.

  • There are delays in deliveries to North Halmahera, East Halmahera and Tidore Island, North Maluku Province due to port renovations so we are waiting for the ship's departure schedule.

  • There are delays in delivery in the Riau Islands, Nanggroe Aceh Darussalam, Riau and North Sumatra areas due to traffic jams. 

  • There was a delay in delivery to the Grobogan area, Central Java Province, which was caused by the natural disaster of flooding, causing delays in the delivery process.

  • There was a delay in delivery to the Sayung and Kebon Agung areas, Demak, Central Java Province due to the natural disaster of flooding, causing delays in the delivery process.

  • There was a delay in delivery to West Tanjung Jabung, Jambi Province, due to the natural disaster of flooding, causing delays in the delivery process.

  • There was a delay in delivery to the Jabung area, East Lampung, Lampung Province, due to the natural disaster of flooding.

  • There were delays in deliveries to several areas in Bima Regency, West Nusa Tenggara including Monpa, Belo and Parado due to natural disasters, flooding, which hampered the delivery process.

  • There are delays in deliveries to the Ende, Alor and East Flores areas, East Nusa Tenggara Province, due to limited sea/air transportation.

  • There was a delay in delivery to the Ngabang area, West Kalimantan due to the natural disaster of flooding.

  • There were delays in deliveries to several areas in Central Sulawesi such as Morowali, North Morowali and Poso, due to natural landslides.

  • There was a delay in delivery to the Kurau and South Banjarmasin areas, South Kalimantan Province due to the natural disaster of flooding which hampered the delivery process.

  • There was a delay in delivery to the Tambak and Sangkapura areas, Gresik City, East Java Province due to the natural disaster of flooding.

  • There was a delay in deliveries to the Riau area due to traffic jams due to flooding on the Jalan Lintas Timur.

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