Dear All J&T Express Customers,

We would like to inform you that there are shipping constraints with the following details:

• Due to the application of the Work from Home system throughout Indonesia, delivery constraints have resulted in a number of buildings, offices, shopping centers, schools, and other entertainment venues.

• There are delays in shipping from and to Saumlaki, West Southeast Maluku Regency, Tanimbar Islands, Maluku due to restrictions on air transportation access until an undetermined time limit.

• There were delays in shipping from and to Damer Island, Moa Island, Leti Island and Kisar Island, Southwest Maluku and the destination of Namlea, Buru Islands, Buru Regency, Maluku Province due to the uncertainty of ship transportation departures.

• There are delays in shipping from and to the Natuna Islands, Riau Islands due to limited access to air transportation until an undetermined time limit.

• There is a delay in delivery caused by the cancellation of flights to Kupang from Denpasar caused by PPKM for an unspecified time.

• There are delays in shipping to and from Tarakan Island due to limited access to air transportation until an unspecified time limit.

• There are delays in shipping from Surabaya to outside the island caused by limited access to air transportation due to PPKM.

• There are delays in sending packages to and from Lingga Island, Riau Islands due to limited access to ship transportation.

• There are delays in delivery from and to the Simalungun Village, South Siantar District, Pematang Siantar City, North Sumatra Province, due to problems with the implementation of PPKM which was enforced in Pematang Siantar City until an unspecified time limit.

• There are delays in shipping from and to Dobo, Aru Islands, Maluku Province due to limited access to air and sea transportation.

• There are delays in sending packages to and from Daruba, Morotai Islands, North Maluku Province due to limitations in ship transportation

• There is a delay in sending packages to and from Sumba Island, East Nusa Tenggara Province due to the limitations of ship transportation.

• There is a delay in sending packages to Barito Regency, Gunung Mas Regency and Murung Raya Regency, Central Kalimantan Province due to flood road access.

• There was a delay in sending packages to Melak District, West Kutai Regency, East Kalimantan Province caused by the flood disaster.

• There was a delay in sending packages to Ratahan District, Southeast Minahasa Regency, North Sulawesi Province due to damaged road access caused by the flood disaster.

We apologize for the inconvenience caused. We will continue to maximize package delivery throughout Indonesia. Thank you for your attention.

Best regards,

J&T Express Management