Dear All J&T Express Customers,

We would like to inform you that there are shipping constraints with the following details:

• Due to the application of the Work from Home system throughout Indonesia, delivery constraints have resulted in a number of buildings, offices, shopping centers, schools, and other entertainment venues.

• There are delays in shipping from and to Saumlaki, West Southeast Maluku Regency, Tanimbar Islands, Maluku due to restrictions on air transportation access until an undetermined time limit.

• There are delays in shipping to and from Damer Island, Moa Island, Leti Island and Kisar Island, Southwest Maluku, Maluku due to bad weather constraints

• There are delays in shipping from and to the Natuna Islands, Riau Islands due to limited access to air transportation until an undetermined time limit.

• There are delays in delivery caused by the cancellation of flights to Kupang from Surabaya and Denpasar caused by PPKM for an indefinite time.

• There was a delay in delivery due to a landslide that occurred in Malowe District, Southeast Sulawesi.

• There are delays in shipping to and from Tarakan Island due to limited access to air transportation until July 25, 2021.

• There are delays in shipping from Surabaya to outside the island caused by limited access to air transportation due to PPKM.

• There are delays in delivery from and to Jeruk Legi sub-district, Cilacap Regency, Central Java province due to access constraints due to flooding

• There is a delay in sending a package from Batam caused by a customs TPS Server that is having problems

We apologize for the inconvenience caused. We will continue to maximize package delivery throughout Indonesia. Thank you for your attention.

Best regards,

J&T Express Management