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Information on Delivery Time Adjustment

Dear All J&T Express Customers,

We would like to inform you that there are shipping constraints with the following details:


  • There are delays in sending packages to Natuna/Ranai Regency and Tarempa/Anambas Islands, Riau Archipelago Province due to limited sea and air transportation due to uncertain schedules.

  • There is a delay in sending packages to Muara Telang District, Makarti Jaya District, Muara Padang District and Air Salek District, Banyuasin Regency and Sungai Lalan District, Musi Banyuasin Regency and Air Sugihan District, Ogan Komering Illir Regency, South Sumatra Province, which was caused by damaged and muddy main road access. 

  • There are a delays in sending packages to Nanga Tayap District, Sungai Melayu Rayak District, Ketapang Regency and Meliau District, Sanggau Regency, West Kalimantan Province because the main road access was impassable due to damaged and muddy roads.

  • There are delays in the delivery of packages to Batang Hari Regency, Tebo Regency, Bungo Regency, Merangin Regency, Kerinci Regency, Sarolangun Regency and Sungai Full City because the Sumatran cross road experienced a density of vehicles caused by the activity of coal transport trucks.

  • There is a delay in sending the package to Tumbang Titi District, Ketapang Regency, West Kalimantan Province because the main access bridge was damaged and impassable.

  • There were delays in sending packages to several areas in South Sumatra Province caused by damaged and muddy roads, including:

    ▸Rimau Island District, Banyuasin Regency.

    ▸Siang District, Pedamaran Timur District and Cengal District, Ogan Komering Ilir District.

  • There is a delay in sending packages to Wamena District, Jayawijaya Regency, Papua Province due to riots between residents.

  • There are delays and closure of access to package delivery to several red zones in Papua, such as:

    ▸Access delivery distance, medan delivery, as well as limited transportation, including: Biak Regency, Deiyai, Intan Jaya, Jayapura, Jayawijaya, Merauke, Nabire, Bintang Mountains, Puncak Jaya, Sentani, Sorong, Yahukimo, Yalimo, Manokwari, Timika and Boven Digoel Regency.

    ▸CLOSING Access to shipping several areas in Manokwari Regency, including: Wamesa District, Neney, Oransbari, Tanah Rubuh, and Ransiki District.

    ▸CLOSING Package delivery to Tembagapura District Timika Regency Papua Province due to the special area of PT. Freeport Indonesia.

  • There was a delay in sending the package to Rantau Rasau District, East Tanjung Jabung Regency, Jambi Province, which was caused by damaged and muddy roads.

  • There is a delay in sending packages to Nanga Tayap District, Ketapang Regency, West Kalimantan Province due to impassable main road access caused by damaged and muddy roads.

  • There is a delay in sending packages from Banjarmasin City to Tanah Bumbu Regency and Kotabaru Regency, South Kalimantan Province due to damaged and muddy roads and landslides caused by high rainfall.

  • There are delays in sending a package to the Arjasa Archipelago, Sumenep Regency, East Java Province, which was caused by a tentative departure schedule for ship transportation. Among them:

    ▸Sapeken District.

    ▸Raas District.

    ▸Gayam District.

    ▸Nonggunong District.

    ▸Malembu District.

    ▸Arjasa District.

    ▸Kangayan District

  • There is a delay in sending packages to Ujung Loe District and Ujung Bulu District, Bulukumba Regency, South Sulawesi Province caused by the flood disaster.

  • There is a delay in sending packages to East Bunguran District, West Bunguran District, Bunguran Batubi District, North Bunguran District, Central Bunguran District and South Bunguran District, Natuna Regency, Riau Islands Province due to power outages caused by the maintenance of the PLN Natuna generator engine.

  • There is a delay in sending packages to Awayan District, Balangan Regency, South Kalimantan Province caused by the flood disaster.

  • There is a delay in sending packages to Tanjung District and Bintang Ara District, Tabalong Regency, South Kalimantan Province, which was caused by the flood disaster.

  • There is a delay in the distribution of packages to and from Limapuluh Kota Regency, West Sumatra Province, which was caused by a landslide disaster.

  • There is a delay in sending packages to Langgam District, Pelalawan Regency, Riau Province due to road closures caused by the rising water level of the Kampar River and starting to inundate the main road.

  • There is a delay in sending packages to Cisarua District, Bogor Regency, West Java Province due to long traffic jams caused by the increasing number of tourists on holiday in Puncak Bogor.

  • There is a delay in sending packages to and from Tanjungpinang Regency, Karimun Regency, Riau Islands Province due to the ship not operating temporarily due to repairs to the ship's engine.

  • There is a delay in sending packages to Pandawan District, Hulu Sungai Tengah Regency, South Kalimantan Province, caused by the flood disaster.

  • There is a delay in sending packages to Pangkalan District, Karawang Regency, West Java Province, which was caused by the flood disaster.

  • There is a delay in sending packages to Hulu Gurung District, Kapuas Hulu Regency, West Kalimantan Province, caused by the flood disaster.

  • There is a delay in sending packages to Barabai District, Hulu Sungai Tengah Regency, South Kalimantan Province, caused by the flood disaster.

  • There is a delay in sending packages to Tegalwaru District and Sukatani District, Purwakarta Regency, West Java Province, which was caused by floods and landslides.

  • There are delays in sending packages to several areas in Bengkayang Regency, West Kalimantan Province, which was caused by the flood disaster. Among them:

    Bengkayang District

    Sungai Betung District

    Teriak District

  • There is a delay in sending packages to Ngabang District, Landak Regency, West Kalimantan Province due to the flood disaster.

  • There is a delay in sending packages to Silat Hilir District, Kapuas Hulu Regency, West Kalimantan Province due to the flood disaster.

  • There is a delay in sending packages to Cisalak District and Kasomalang District, Subang Regency, West Java Province due to landslides and floods.

  • There is a delay in sending packages to Menyuke District and Banyuke Hulu District, Landak Regency, West Kalimantan Province due to the flood disaster.

  • There is a delay in sending packages to Rantau Rasau District and Nipah Panjang District, East Tanjung Jabung Regency, Jambi Province due to damaged and muddy main road access.

  • There is a delay in sending packages to Bojongsoang District and Dayeuhkolot District, Bandung Regency, West Java Province, which was caused by the flood disaster.

  • There is a delay in sending packages to Kotawaringin Lama District, West Kotawaringin Regency, Central Kalimantan Province caused by the flood disaster.

  • There is a delay in sending packages to Suka Karya District, Musi Rawas Regency, South Sumatra Province, caused by the flood disaster.

  • There is a delay in sending packages to South Putussibau District and North Putussibau District, Kapuas Hulu Regency, West Kalimantan Province, which was caused by the flood disaster.

  • There are delays in sending packages to several districts in Jambi Province caused by the flood disaster. Among them:

    Bungo Regency

    Sungai Penuh City

  • There is a delay in sending packages to East Pontianak District, Pontianak City, West Kalimantan Province, caused by the flood disaster.

  • There is a delay in sending packages to Bungbulang District and Mekarmukti District, Garut Regency, West Java Province, which was caused by a landslide disaster.

  • There is a delay in sending packages to Rantau Rasau District and Muara Sabak Timur District, East Tanjung Jabung Regency, Jambi Province, which was caused by the flood disaster.

  • There is a delay in sending packages to several sub-districts in Murung Raya Regency, Central Kalimantan Province caused by the flood disaster. Among them:

    Murung District

    Laung Tuhup District

  • There are delays in sending packages to several sub-districts in Melawi Regency and Sintang Regency, West Kalimantan Province due to the flood disaster. Among them:

    Menukung District, Melawi Regency

    Serawai District, Sintang Regency

    Ambalau District, Sintang Regency

  • There is a delay in sending packages to Gunung Timang District, North Barito Regency, Central Kalimantan Province caused by the flood disaster.

  • There is a delay in sending packages to Dusun Hilir District, South Barito Regency, Central Kalimantan Province, caused by the flood disaster.

  • There is a delay in sending packages to Tirto District, Pekalongan Regency and North Pekalongan District, Pekalongan City, Central Java Province, which was caused by the flood disaster.

  • There is a delay in sending packages to East Kutai Regency, East Kalimantan Province because the main road access was impassable due to bridge repairs and road closures.

  • There is a delay in sending packages to Teweh Tengah District and Lahei District, North Barito Regency, Central Kalimantan Province, which was caused by the flood disaster.

  • There are delays in sending packages to several sub-districts in Sintang Regency, West Kalimantan Province caused by the flood disaster, including:

    Binjai Hulu District

    Ketungau Tengah District

    Ketungau Hilir District

    Sintang District

  • There are delays in sending packages to several sub-districts in Temanggung Regency, Central Java Province due to impassable main road access caused by landslides. Among them:

    Ngadirejo District

    Wonoboyo District

    ▸Candiroto District

  • There is a delay in sending packages to Wanayasa District, Banjarnegara Regency, Central Java Province because the main road access was impassable due to a landslide.

  • There are delays in sending packages to several sub-districts in Sekadau Regency, West Kalimantan Province caused by the flood disaster, including:

    ▸Belitang District

    ▸Belitang Hilir District

    ▸Belitang Hulu District

    ▸Nanga Taman District

    ▸Sekadau Hilir District

    ▸Nanga Mahap District

    ▸Sekadau Hulu District

  • There is a delay in sending packages to Dusun Selatan District and Karau Kuala District, South Barito Regency, Central Kalimantan Province, which was caused by the flood disaster.

  • There is a delay in sending packages to Kotawaringin Lama District, West Kotawaringin Regency, Central Kalimantan Province due to road closures caused by the Kiai Gede Kotawaringin Lama Haul Event.

  • There is a delay in sending packages to Sepaku District, North Penajam Paser Regency, East Kalimantan Province because the main road access was impassable due to the blocked road.

  • There was a delay in sending packages to Ciwandan District, Cilegon City and Puloampel District, Serang Regency, Banten Province, which was caused by the flood disaster and broken bridges.

  • There was a delay in sending packages to several sub-districts in Kapuas Regency, Central Kalimantan Province, caused by the flood disaster. Among them:

    Dadahup District

    Central Kapuas District

    Kapuas Murung District

  • There was a delay in sending packages to Patia District, Pandeglang Regency, Banten Province which was caused by the flood disaster.

  • There is a delay in sending packages to Benowo District, Surabaya City, East Java Province, which was caused by the flood disaster.

  • There is a delay in sending packages to Karangawen District, Demak Regency, Central Java Province, which was caused by the flood disaster.

  • There is a delay in sending packages to Pupuan District, Tabanan Regency, Bali Province, which was caused by the Regional Nyepi Activities from 09 to 11 February 2024.

  • There is a delay in sending packages to Pronojiwo District, Lumajang Regency, East Java Province, which was caused by a landslide disaster.

  • There is a delay in sending packages to Karanganyar District and Bonang District, Demak Regency, Central Java Province, caused by the flood disaster.

  • There was a delay in sending packages to Kotabaru Regency, South Kalimantan Province because the main road access was impassable due to the blocked road.

  • There was a delay in sending packages to Wonosalam District and Dempet District, Demak Regency, Central Java Province, which was caused by the flood disaster.

  • There is a delay in sending packages to South Tanimbar District, Tanimbar Islands Regency, Maluku Province due to the cancellation of the plane's departure schedule due to the absence of passengers on the flight schedule.

  • There are delays in sending packages to several sub-districts in Tangerang City and Regency, Banten Province, caused by the flood disaster. Among them:

    Ciledug District, Tangerang City, Banten Province

    Karawaci District, Tangerang City, Banten Province

    Curug District, Tangerang Regency, Banten Province

  • There is a delay in the distribution of packages to and from Pesisir Barat Regency, Lampung Province, which was caused by a landslide disaster.

  • There was a delay in sending packages to Pujut District, Central Lombok Regency, West Nusa Tenggara Province due to road closures caused by riots between residents.

  • There is a delay in sending packages to Kumpeh District and Kumpeh Ulu District, Muaro Jambi Regency, Jambi Province, which was caused by the flood disaster.

  • There is a delay in sending packages to Benjeng District and Balongpanggang District, Gresik Regency, East Java Province, which was caused by the flood disaster.

  • There is a delay in sending packages to Cibeber District, Lebak Regency, Banten Province, which was caused by a landslide disaster.

  • There is a delay in the distribution of packages to and from Pajo District and Hu'u District, Dompu Regency, West Nusa Tenggara Province, which was caused by riots between residents.

  • There is a delay in sending packages to Cerme District, Gresik Regency, East Java Province which was caused by the flood disaster.

  • There is a delay in sending packages to Tebo Tengah District and Sumay District, Tebo Regency, Jambi Province, which was caused by the flood disaster.

  • There is a delay in sending packages to Muara Tembesi District, Batanghari Regency, Jambi Province, which was caused by the flood disaster.

  • There is a delay in sending packages to Maro Sebo Ulu District, Batanghari Regency, Jambi Province, which was caused by the flood disaster.

  • There is a delay in sending packages to Betara District, West Tanjung Jabung Regency, Jambi Province which was caused by the flood disaster.

  • There is a delay in sending packages to Gunung Timang District, North Barito Regency, Central Kalimantan Province caused by the flood disaster.

  • There are delays in sending packages to several sub-districts in Bandar Lampung City, Lampung Province, caused by the flood disaster, including:

    ▸Rajabasa District

    ▸Kedaton District

    ▸Way Halim District

  • There is a delay in sending packages to Jatibarang District, Brebes Regency, Central Java Province, which was caused by the flood disaster.

  • There is a delay in sending packages to Salem District, Brebes Regency, Central Java Province, which was caused by a landslide disaster.

  • There is a delay in sending packages to Gerokgak District, Buleleng Regency, Bali Province, which was caused by the flood disaster. 

  • There is a delay in sending packages to and from Bali Island due to the Galungan Religious Ceremony.

  • There is a delay in sending packages to Puuwatu District, Kendari City, Southeast Sulawesi Province, which was caused by the flood disaster.

  • There is a delay in sending packages to Kelapa Gading District, North Jakarta City, DKI Jakarta Province which was caused by the flood disaster.

  • There is a delay in sending packages to Cempaka Putih District, Central Jakarta City, DKI Jakarta Province which was caused by the flood disaster.

  • There is a delay in sending packages to Sangir Balai Janggo District, South Solok Regency, West Sumatra Province due to damaged and muddy main road access. 

  • There are delays in sending packages to several sub-districts in West Bangka Regency, Bangka Belitung Islands Province, which was caused by the 2024 Ketupat War and Alms Ruah Tempilang Festival event. These include:

    ▸Tempilang District

    ▸Coconut District

    ▸Simpang Teritip District

  • There is a delay in sending packages to Selat Penuguan District and Pulau Rimau District, Banyuasin Regency, South Sumatra Province due to the main road access being closed due to bridge repairs.

  • There is a delay in sending packages to Cenrana District, Camba District and Mallawa District, Maros Regency, South Sulawesi Province due to road closures caused by stone cutting work.

  • There is a delay in sending packages to Lebakbarang District, Pekalongan Regency, Central Java Province, which was caused by a landslide disaster. 

  • There is a delay in sending packages to Watukumpul District and Belik District, Pemalang Regency, Central Java Province, which was caused by a landslide disaster.

  • There is a delay in sending packages to Dakopamean District and North Tolitoli District, Tolitoli Regency, Central Sulawesi Province, which was caused by the flood disaster.

  • There are delays in sending packages to several areas in South Sulawesi Province caused by the flood disaster, including:

    ▸Pankajene District, Pangkajene and Islands Regency

    ▸Segeri District, Pangkajene and Islands Regency

    ▸Bantimurung District, Maros Regency

  • There is a delay in sending packages to Nanga Pinoh District, Melawi Regency, West Kalimantan Province, caused by the flood disaster.

  • There are delays in sending packages to several areas in East Kalimantan Province caused by the flood disaster, including:

    ▸Tering District, West Kutai Regency

    ▸Laham District, Mahakam Ulu Regency

    ▸Long Hubung District, Mahakam Ulu Regency

  • There is a delay in sending packages to Semarang City, Central Java Province, which was caused by the flood disaster.

  • There is a delay in sending packages to Pati Regency, Central Java Province caused by the flood disaster.

  • There are delays in sending packages to several areas in East Java Province caused by the flood disaster, including:

    ▸Bangkalan District

    ▸Pameksaan District

    ▸Sampang District

    ▸Sumenep District

  • There is a delay in sending packages to Meliau sub-district, Sangau Regency, West Kalimantan Province caused by the flood disaster.

  • There are delays in sending packages to several areas in Poso Regency, Central Sulawesi Province caused by the flood disaster, including:

    ▸Pamona Pusalemba District

    ▸West Pamona District

    ▸South Pamona District

    ▸Southeast Pamona District

    ▸East Pamona District

    ▸North Pamona District

  • There is a delay in sending packages to Sinembah Tanjung Muda Hulu District, Sinembah Tanjung Muda Hilir District, and Sibolangit District, Deli Serdang Regency, North Sumatra Province due to demonstrations.

  • There were delays in sending packages to several sub-districts and cities in Medan Province due to bad weather. Among them:

    Balige District, Toba Samosir

    Sibolga City District, Sibolga

    Pinangsori District, Central Tapanuli

  • There was a delay in sending packages to and from Demak City, Central Java Province and its surroundings due to flooding.

  • There were delays in sending packages to several sub-districts, cities and provinces due to the flood disaster. Among them:

    Bolo District, Bima Regency, West Nusa Tenggara Province

    West Taliabu District, Taliabu Islands, North Maluku Province

    Nanga Pinoh District and Menukung District, Melawi Regency, West Kalimantan Province

    Kuala Behe District, Ngabang City, West Kalimantan Province

  • There was a delay in sending packages to and from Rio Pakava District and Banawa District, Donggala Regency, Central Sulawesi Province due to a broken bridge.

  • There are delays in sending packages to and from West Taliabu District, Taliabu Islands, North Maluku Province due to limited sea and air transportation.

  • There was a delay in sending packages to and from Jayapura District, East OKU Regency, Papua Province which was caused by community demonstrations.

  • There was a delay in sending packages to and from Pasar Minggu District, DKI Jakarta Province due to bad weather.

  • There was a delay in sending packages to and from Cenrana, Camba, and Mallawa subdistricts because cars from the gateway switched to distant alternative routes due to long traffic jams due to road widening on Jalan Poros Maros-Bone in the Camba area.

  • There are delays in sending packages to and from the Surabaya area due to overloaded warehouse/airport cargo.

  • There were delays in sending packages to several sub-districts, cities and provinces due to floods and bad weather. Among them:Tajur Halang, Parung, Ciseeng, Gunung Sindur, and Parung Panjang Districts, Cibinong City, West Java Province.

    ▸Districts of Rumpin, Cileungsi, Dramaga, West Bogor, Gunung Putri, Tenjo, Jasinga, Ranca Bungur, Cibungbulang, Ciampea, Tenjolaya, Klapa Nunggal, Sukajaya-Cib, Cigudeg, Leuwiliang, Leuwisadeng, Pamijahan, West Bogor, and Ciampea.

  • There was a delay in sending packages to and from Mentaya Hulu District, East Waringin City, Central Kalimantan Province due to damaged, slippery and muddy roads.

  • There was a delay in sending packages to and from Juwana District, Pati City, Central Java Province due to the flood disaster because the river water overflowed.

  • There were delays in sending packages to and from Baruga District, Kendari City, Southeast Sulawesi Province due to long queues and congestion at the port.

  • There was a delay in sending packages to and from Karang Dapo District, North Musi Rawas Regency, South Sumatra City due to the flood disaster which caused operational paralysis.

  • There was a delay in sending packages to and from East Semarang, Genuk and Pedurungan Districts, Semarang City, Central Java Province due to the flood disaster.

  • There were delays in sending packages to several sub-districts, cities and provinces due to floods and landslides. Among them:

     Tolinggula District, North Gorontalo, Gorontalo Province.

     Dimembe, West Likupang, South Likupang and East Likupang Districts, North Minahasa Regency, North Sulawesi Province.

    There is a delay in sending packages to West Taliabu District, Taliabu Islands, North Maluku Province due to limited sea and air transportation.

  • There is a delay in sending packages to Pasir Limau Kapas District, Rokan Hilir Regency, Riau Province due to limited sea and air transportation.

  • There was a delay in sending packages to Muna District and North Buton District, Makassar City, Southeast Sulawesi Province due to the busy homecoming flow so that operational cars were delayed in crossing.

  • There were delays in sending packages to several sub-districts, cities and provinces due to floods and landslides. Among them:

     Girian, South Lembeh, Madidir, Maesa, Matuari, and Ranowulu Districts, Bitung Regency, North Sulawesi Province

     Kauditan District, North Minahasa Province, North Sulawesi Province

  • There was a delay in sending packages to North Toraja District, North Toraja City, South Sulawesi Province due to the landslide disaster.

  • There are delays in sending packages to several sub-districts, cities and provinces due to limited sea and air transportation. Among them:

     Kei Kecil District, Southeast Maluku Regency, Maluku Province

     Kormomolin, Selaru, South Tanimbar, Wermakatian Wer Makatian, Wertamrian, Wuarlabobar, and Yaru Districts, West Southeast Maluku Regency, Maluku Province.

     South Dullah Island District, Tual Regency, Maluku Province.

     Pulau Laut, Central Bunguran, West Bunguran, South Bunguran, East Bunguran, Northeast Bunguran, and North Bunguran Districts, Natuna Regency, Riau Islands Province

     Jemaja, Palmatak, and Siantan-Ana Districts, Anambas Regency, Riau Islands Province

  • There was a delay in sending packages to Darma, Selajambe, Subang-Sbg, and Subang-Kng Districts, West Java Province due to the landslide disaster.

  • There was a delay in sending packages to Cisarua-Cib, Mega Mendung, and Sukarata-Cib Districts, Cibinong Regency, West Java Province due to long traffic jams during the Eid holiday.

  • There are delays in delivery, returns, transit and misroutes from Batam Province to the destination address due to new regulatory policies from the government.

  • There were delays in deliveries to Pondok Gede, North Bekasi, West Bekasi and South Bekasi Districts, Bekasi City, West Java Province due to floods and embankment damage.

  • There were delays in sending packages to several sub-districts in Cibinong City, West Java Province due

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