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Information on Delivery Time Adjustment

Dear All J&T Express Customers,

We would like to inform you that there are shipping constraints with the following details:


  • Due to the application of the Work from Home system throughout Indonesia, delivery constraints have resulted in a number of buildings, offices, shopping centers, schools, and other entertainment venues.

  • There are delays in shipping to and from Damer Island, Moa Island, Leti Island and Kisar Island, Southwest Maluku Regency, Maluku Province due to uncertainty about ship departures.

  • There are delays in shipping from Surabaya to outside the island caused by limited access to air transportation due to PPKM.

  • There are delays in sending packages to Natuna/Ranai and Tarempa/Anambas Islands, Riau Islands Province, which were caused by the limitations of sea and air transportation due to uncertain schedules. 

  • There is a delay in sending packages to the Arjasa Islands, Sumenep Regency, East Java Province due to the absence of ship transportation caused by the repair of the pier until an unspecified time limit.

  • There is a delay in sending packages from Ambon to Saumlaki City, Tanimbar Islands Regency and vice versa, Maluku Province due to limited ship transportation caused by bad weather and high waves.

  • There is a delay in sending packages from Ambon to Dobo City, Aru Islands Regency and vice versa, Maluku Province due to limited ship transportation caused by bad weather and high waves.


We apologize for the inconvenience caused. We will continue to maximize package delivery throughout Indonesia. Thank you for your attention.

 

Best regards,

J&T Express Management


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