Login/Register
We use cookies to improve your experience. By clicking 'Accept', you agree to the Cookies Policy
LOGIN

Phone Number(08xxxxxxxxxx)

Password

Don't have an account? Register Now
Register

Name

Phone Number(08xxxxxxxxxx)

Email

Password

Confirm Password

I have read, understood and agreed with 【J&T Terms and Conditions】 and 【Privacy Policy】

PHONE
EMAIL

Information on Delivery Time Adjustment

Dear All J&T Express Customers,

We would like to inform you that there are shipping constraints with the following details:


  • There is a delay in sending packages to Sinembah Tanjung Muda Hulu District, Sinembah Tanjung Muda Hilir District, and Sibolangit District, Deli Serdang Regency, North Sumatra Province due to demonstrations.

  • There were delays in sending packages to several sub-districts and cities in Medan Province due to bad weather. Among them:

    Balige District, Toba Samosir

    Sibolga City District, Sibolga

    Pinangsori District, Central Tapanuli

  • There was a delay in sending packages to and from Demak City, Central Java Province and its surroundings due to flooding.

  • There were delays in sending packages to several sub-districts, cities and provinces due to the flood disaster. Among them:

    Bolo District, Bima Regency, West Nusa Tenggara Province

    West Taliabu District, Taliabu Islands, North Maluku Province

    Nanga Pinoh District and Menukung District, Melawi Regency, West Kalimantan Province

    Kuala Behe District, Ngabang City, West Kalimantan Province

  • There was a delay in sending packages to and from Rio Pakava District and Banawa District, Donggala Regency, Central Sulawesi Province due to a broken bridge.

  • There are delays in sending packages to and from West Taliabu District, Taliabu Islands, North Maluku Province due to limited sea and air transportation.

  • There was a delay in sending packages to and from Jayapura District, East OKU Regency, Papua Province which was caused by community demonstrations.

  • There was a delay in sending packages to and from Pasar Minggu District, DKI Jakarta Province due to bad weather.

  • There was a delay in sending packages to and from Cenrana, Camba, and Mallawa subdistricts because cars from the gateway switched to distant alternative routes due to long traffic jams due to road widening on Jalan Poros Maros-Bone in the Camba area.

  • There are delays in sending packages to and from the Surabaya area due to overloaded warehouse/airport cargo.

  • There were delays in sending packages to several sub-districts, cities and provinces due to floods and bad weather. Among them:Tajur Halang, Parung, Ciseeng, Gunung Sindur, and Parung Panjang Districts, Cibinong City, West Java Province.

    ▸Districts of Rumpin, Cileungsi, Dramaga, West Bogor, Gunung Putri, Tenjo, Jasinga, Ranca Bungur, Cibungbulang, Ciampea, Tenjolaya, Klapa Nunggal, Sukajaya-Cib, Cigudeg, Leuwiliang, Leuwisadeng, Pamijahan, West Bogor, and Ciampea.

  • There was a delay in sending packages to and from Mentaya Hulu District, East Waringin City, Central Kalimantan Province due to damaged, slippery and muddy roads.

  • There was a delay in sending packages to and from Juwana District, Pati City, Central Java Province due to the flood disaster because the river water overflowed.

  • There were delays in sending packages to and from Baruga District, Kendari City, Southeast Sulawesi Province due to long queues and congestion at the port.

  • There was a delay in sending packages to and from Karang Dapo District, North Musi Rawas Regency, South Sumatra City due to the flood disaster which caused operational paralysis.

  • There was a delay in sending packages to and from East Semarang, Genuk and Pedurungan Districts, Semarang City, Central Java Province due to the flood disaster.

  • There were delays in sending packages to several sub-districts, cities and provinces due to floods and landslides. Among them:

     Tolinggula District, North Gorontalo, Gorontalo Province.

     Dimembe, West Likupang, South Likupang and East Likupang Districts, North Minahasa Regency, North Sulawesi Province.

    There is a delay in sending packages to West Taliabu District, Taliabu Islands, North Maluku Province due to limited sea and air transportation.

  • There is a delay in sending packages to Pasir Limau Kapas District, Rokan Hilir Regency, Riau Province due to limited sea and air transportation.

  • There was a delay in sending packages to Muna District and North Buton District, Makassar City, Southeast Sulawesi Province due to the busy homecoming flow so that operational cars were delayed in crossing.

  • There were delays in sending packages to several sub-districts, cities and provinces due to floods and landslides. Among them:

     Girian, South Lembeh, Madidir, Maesa, Matuari, and Ranowulu Districts, Bitung Regency, North Sulawesi Province

     Kauditan District, North Minahasa Province, North Sulawesi Province

  • There was a delay in sending packages to North Toraja District, North Toraja City, South Sulawesi Province due to the landslide disaster.

  • There are delays in sending packages to several sub-districts, cities and provinces due to limited sea and air transportation. Among them:

     Kei Kecil District, Southeast Maluku Regency, Maluku Province

     Kormomolin, Selaru, South Tanimbar, Wermakatian Wer Makatian, Wertamrian, Wuarlabobar, and Yaru Districts, West Southeast Maluku Regency, Maluku Province.

     South Dullah Island District, Tual Regency, Maluku Province.

     Pulau Laut, Central Bunguran, West Bunguran, South Bunguran, East Bunguran, Northeast Bunguran, and North Bunguran Districts, Natuna Regency, Riau Islands Province

     Jemaja, Palmatak, and Siantan-Ana Districts, Anambas Regency, Riau Islands Province

  • There was a delay in sending packages to Darma, Selajambe, Subang-Sbg, and Subang-Kng Districts, West Java Province due to the landslide disaster.

  • There was a delay in sending the package to Batam City, Riau Islands Province due to customs inspection.

  • There were delays in delivering packages in several sub-districts and districts in East Nusa Tenggara province due to the natural disaster of the eruption of Mount Lewotobi, including:

    - East Alok District, Sikka Regency

    - Alok District, Sikka Regency

    - West Alok District, Sikka Regency

    - Nubatukan District, Lembata Regency

    - Paga District, Sikka Regency

  • There was a delay in sending packages to Ngabang District, Landak Regency, West Kalimantan due to the flood disaster. 

  • There was a delay in sending packages to Batam City, Riau Islands due to customs inspection.

  • There were delays in delivering packages in several sub-districts and several districts of East Nusa Tenggara Province due to the eruption of Mount Lewotobi.

  • There were delays in delivering packages in several sub-districts in Sekadau Regency and Ketapang Regency, West Kalimantan Province due to the flood disaster.

  • There were delays in delivering packages in Sekadau District, Melawi District, and Sintang District, West Kalimantan Province due to cut off road and bridge access.

  • There was a delay in sending packages to Cibinong District, West Java Province due to long traffic jams during the holidays.

  • There was a delay in sending packages to Aceh Singkil Regency, Aceh Province due to bad weather.

  • There were delays in packages to several sub-districts in Sampang Regency, East Java Province due to the destination drop points being arranged by customs.

  • There was a delay in packages heading to Kertasari District, Soreang Regency, West Java Province which was caused by the earthquake disaster.

Next