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Information on Delivery Time Adjustment


Dear All J&T Express Customers,

We would like to inform you that there are shipping constraints with the following details:


  • Due to the application of the Work from Home system throughout Indonesia, delivery constraints have resulted in a number of buildings, offices, shopping centers, schools, and other entertainment venues.

  • There are delays in shipping from and to Saumlaki, West Southeast Maluku Regency, Tanimbar Islands, Maluku due to restrictions on air transportation access until an undetermined time limit.

  • There were delays in shipping to and from Damer Island, Moa Island, Leti Island and Kisar Island, Southwest Maluku Regency, Maluku Province due to uncertainty about ship departures.

  • There are delays in shipping from and to the Natuna Islands, Riau Islands due to limited access to air transportation until an undetermined time limit.

  • There are delays in shipping to and from Tarakan Island due to limited access to air transportation until an unspecified time limit.

  • There are delays in shipping from Surabaya to outside the island caused by limited access to air transportation due to PPKM.

  • There are delays in shipping from and to Dobo, Aru Islands, Maluku Province due to limited access to air and sea transportation.

  • There are delays in sending packages to and from Daruba, Morotai Islands, North Maluku Province due to limitations in ship transportation

  • There is a delay in sending packages to and from Sumba Island, East Nusa Tenggara Province due to the limitations of ship transportation.

  • There was a delay in sending packages to Sintang District, Binjau Hulu District, Ketungau Hilir District, Central Ketungau District, Dedai District, Kayan Hilir District and Sepauk District, Sintang District, West Kalimantan Province caused by the flood disaster. 

  • There was a delay in sending packages to Tenayan Raya District, Pekanbaru City and Kampar Hilir Kiri District and Tapung Hilir District, Kampar Regency, Riau Province, caused by the flood disaster. 


We apologize for the inconvenience caused. We will continue to maximize package delivery throughout Indonesia. Thank you for your attention.

 

Best regards,

J&T Express Management

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