Dear All J&T Express Customers,

We would like to inform you that there are shipping constraints with the following details:

• Due to the application of the Work from Home system throughout Indonesia, delivery constraints have resulted in a number of buildings, offices, shopping centers, schools, and other entertainment venues.

• There are delays in sending packages to Natuna/Ranai Regency and Tarempa/Anambas Islands, Riau Archipelago Province due to limited sea and air transportation due to uncertain schedules.
  

• There is a delay in sending packages to the Arjasa Islands, Sumenep Regency, East Java Province due to the absence of ship transportation caused by the repair of the pier until an unspecified time limit.

• There is a delay in sending packages to Muara Telang District, Makarti Jaya District, Muara Padang District and Air Salek District, Banyuasin Regency and Sungai Lalan District, Musi Banyuasin Regency and Air Sugihan District, Ogan Komering Illir Regency, South Sumatra Province, which was caused by damaged and muddy main road access. 

• There are a delays in sending packages to Nanga Tayap District, Sungai Melayu Rayak District, Ketapang Regency and Meliau District, Sanggau Regency, West Kalimantan Province because the main road access was impassable due to damaged and muddy roads.

• There are delays in the delivery of packages to Batang Hari Regency, Tebo Regency, Bungo Regency, Merangin Regency, Kerinci Regency, Sarolangun Regency and Sungai Full City because the Sumatran cross road experienced a density of vehicles caused by the activity of coal transport trucks.

• There is a delay in sending packages to Nusa Penida Island due to a tentative ship transportation schedule caused by bad weather with high waves.

• There is a delay in sending packages to Maja District, Lebak Regency, Banten Province, which was caused by a flood.

• There is a delay in sending the package to Tumbang Titi District, Ketapang Regency, West Kalimantan Province because the main access bridge was damaged and impassable.

• There is a delay in sending packages to Manukari City and Manokwari Regency, West Papua Province, caused by inter-ethnic conflict.

• There are delays in sending packages to and from the Bangka Belitung Islands due to the uncertain departure schedule for sea transportation caused by high wave bad weather.

• There is a delay in sending packages to Muara Bengkal District, East Kutai Regency, East Kalimantan Province caused by damaged and muddy roads.

• There were delays in sending packages to several areas in South Sumatra Province caused by damaged and muddy roads, including:

  ▸Rimau Island District, Banyuasin Regency.

  ▸Siang District, Pedamaran Timur District and Cengal District, Ogan Komering Ilir District.

• There is a delay in sending packages to Wamena District, Jayawijaya Regency, Papua Province due to riots between residents.

• There are delays and closure of access to package delivery to several red zones in Papua, such as:

  ▸Access delivery distance, medan delivery, as well as limited transportation, including: Biak Regency, Deiyai, Dogiyai, Intan Jaya, Jayapura, Jayawijaya, Merauke, Nabire, Bintang Mountains, Puncak Jaya, Sentani, Sorong, Yahukimo, Yalimo, Manokwari, Timika and Boven Digoel Regency.

  ▸CLOSING Access to shipping several areas in Manokwari Regency, including: Wamesa District, Neney, Oransbari, Tanah Rubuh, and Ransiki District.

  ▸CLOSING Package delivery to Tembagapura District Timika Regency Papua Province due to the special area of PT. Freeport Indonesia.

• There was a delay in sending the package to Rantau Rasau District, East Tanjung Jabung Regency, Jambi Province, which was caused by damaged and muddy roads.

• There is a delay in sending packages to Selo District, Boyolali Regency, Central Java Province caused by a landslide.

• There is a delay in sending packages to Gesi District and Tanon District, Sragen Regency, Central Java Province caused by the flood disaster.

• There is a delay in sending packages to Nanga Tayap District, Ketapang Regency, West Kalimantan Province due to impassable main road access caused by damaged and muddy roads.

• There is a delay in sending packages from Banjarmasin City to Tanah Bumbu Regency and Kotabaru Regency, South Kalimantan Province due to damaged and muddy roads and landslides caused by high rainfall.

• There is a delay in sending packages to Jaya Loka District, Musi Rawas Regency, South Sumatra Province caused by the flood disaster.

• There is a delay in sending packages to several sub-districts in West Kalimantan Province due to the flood disaster：

  ▸District Sanggau Regency Hall.

• There is a delay in sending packages to Batukuning Lakitan Ulu District, Muara Kelingi District, Muara Lakitan District, Purwodadi District, STL Ulu Terawas District and Suka Karya District, Musi Rawas Regency, South Sumatra Province caused by the flood disaster.

• There is a delay in sending packages to Tigalingga District, Sidikalang Regency, North Sumatra Province due to the impassable main road access caused by a landslide.

• There is a delay in sending packages from Sumatra Island to Java Island and vice versa due to long queues at the Ciwandan port and Panjang port caused by an increase in homecoming passengers.

• There is a delay in sending packages to Tengah Ilir District, Tebo Regency, Jambi Province, which was caused by a flood.

• There is a delay in sending packages to West Palu District, Palu City, Central Sulawesi Province because the main road access was closed due to the Raudhah Festival.

• There is a delay in sending packages to Waepo District and Waelata District, Buru Regency, Maluku Province due to the damaged and impassable main bridge access caused by the flood disaster.

• There is a delay in sending the package to Central Halmahera Regency, North Maluku Province due to the visit of the Vice President of the Republic of Indonesia.

• There is a delay in package delivery to Pesisir Utara District and Pesisir Selatan District in Poso Regency, Central Sulawesi Province, due to a flood disaster.

• There is a delay in scanning packages in Tanjung Redeb Subdistrict, Berau Regency, East Kalimantan Province, due to internet network constraints.

• There is a delay in the delivery of packages to Balinggi Subdistrict, Parigi Moutong Regency, Central Sulawesi Province, due to a flood disaster.

• There is a delay in the delivery of packages to Pangkalan Lesung District, Pelalawan Regency, Riau Province, due to a flood disaster.

• There is a delay in sending packages to Betaayu and Muruk Rian Districts, Tana Tidung Regency, North Kalimantan Province due to limited access to sea transportation due to an uncertain schedule.

• There is a delay in sending packages to Palaran District, Samarinda City, East Kalimantan Province due to road repairs.

• There is a delay in sending packages to Medan Belawan District, Medan City, North Sumatra Province caused by the flood disaster.

• There are delays in sending a package to the Arjasa Archipelago, Sumenep Regency, East Java Province, which was caused by a tentative departure schedule for ship transportation. Among them:

  ▸Sapeken District.

  ▸Raas District.

  ▸Gayam District.

  ▸Nonggunong District.

  ▸Malembu District.

  ▸Arjasa District.

  ▸Kangayan District

• There was a delay in sending packages to Sangkapura District and Tambak District (Bawean Island) Gresik Regency, East Java Province due to the tentative ship transportation schedule caused by high wave bad weather.

• There is a delay in sending the package to Baturiti District, Tabanan Regency, Bali Province, which was caused by a religious ceremony.

• There is a delay in sending packages to West Siau, North West Siau, Central Siau, East Siau, Siau Islands Regency, Tagulandang Biaro, North Sulawesi Province due to the impassability of the main road caused by the Karangetang Volcano Eruption.

• There is a delay in sending the package to Keritang District, Indragiri Hilir Regency, Riau Province because the main road could not be traversed due to a mired car.

• There is a delay in sending packages to Ujung Loe District and Ujung Bulu District, Bulukumba Regency, South Sulawesi Province caused by the flood disaster.

• There is a delay in the distribution of packages to and from Batam City, Riau Archipelago Province due to the Batam City Customs and Excise operations not operating during the Eid al-Adha 1444 Hijriah holiday from 28 June to 30 June 2023.

• There are delays in sending packages from Java to Bali and vice versa due to an increase in the number of vehicles at the port.

• There is a delay in sending packages to Ukui District, Pelalawan Regency, Riau Province which was caused by the flood disaster.

• There is a delay in sending packages to Dau District, Malang Regency, East Java Province due to the closure of the main road access caused by the Kucur Village Clean Activity.

• There is a delay in sending packages to Pendalian IV Koto District and Rokan IV Koto District, Rokan Hulu Regency, Riau Province, which was caused by a flood.

• There is a delay in sending the package to Gresik District, Gresik Regency, East Java Province due to the celebration of the Haul Habib Abu Bakar bin Muhammad Assegaf Gresik.

• There is a delay in sending the package to Pronojiwo District, Lumajang Regency, East Java Province, which was caused by a landslide.

• There is a delay in sending the package to Kalabahi Island, Alor Regency, East Nusa Tenggara Province due to the erratic ship crossing schedule caused by bad weather and high waves of sea water.

• There is a delay in the distribution of packages from Palembang City, South Sumatra Province to Pangkal Pinang City, Bangka Belitung Islands Province due to ship repairs and waiting for the ship's departure schedule.

• There is a delay in sending packages to Mayangan District and Kademangan District, Probolinggo City, East Java Province due to the closed main road access caused by the Probolinggo Bersholawat activity on August 10, 2023.

• There is a delay in sending packages to Dongko District, Panggul District and Karangan District, Trenggalek Regency, East Java Province, which was caused by a walking activity commemorating the 78th Indonesian Independence Day in 2023.

• There is a delay in sending packages to East Bunguran District, West Bunguran District, Bunguran Batubi District, North Bunguran District, Central Bunguran District and South Bunguran District, Natuna Regency, Riau Islands Province due to power outages caused by the maintenance of the PLN Natuna generator engine.

• There is a delay in sending the package to Mesuji District, Mesuji Regency, Lampung Province, which was caused by the impact of a fire on an electronics store.

• There is a delay in sending packages to Katobu Subdistrict, Muna Regency, Southeast Sulawesi Province due to the closure of main road access caused by the Activities to Welcoming the Republic of Indonesia's Anniversary.

• There are delays in the distribution of packages to and from Tarakan City, North Kalimantan Province caused by bad weather.

• There is a delay in sending the package to Sugio District, Lamongan Regency, East Java Province due to the Carnival Welcoming the 78th Indonesian Independence Day.

• There is a delay in sending packages to Batang Natal District, Lingga Bayu District, Natal District and Sinunukan District, Mandailing Natal District, North Sumatra Province caused by the flood disaster.

• There is a delay in sending the package to Tanggulangin District, Sidoarjo Regency, East Java Province, which was caused by the Carnival Welcoming the 78th Indonesian Independence Day.

• There is a delay in sending packages to Sukoharjo Kota District, Bendosari District and Nguter District, Sukoharjo Regency, Central Java Province because the main road access was closed due to the celebration of the 78th Indonesian Independence Day on August 20, 2023.

• There are delays in the distribution of packages to and from Bulungan Regency, North Kalimantan Province caused by bad weather.

• There is a delay in sending the package to Parongpong District, West Bandung Regency, West Java Province, which was caused by the Carnival Welcoming the 78th Indonesian Independence Day.

• There is a delay in sending the package to Sangir Balai Janggo District, South Solok Regency, West Sumatra Province due to the main road access experiencing congestion caused by road repairs.

• There is a delay in sending packages to several sub-districts in Sumedang Regency, West Java Province, caused by the 78th Indonesian Independence Day Event. Among them:

  ▸ South Sumedang District

  ▸ North Sumedang District

  ▸ Cimalaka District

  ▸ Tanjungsari District

  ▸ Pamulihan District

  ▸ Cimanggung District

  ▸ Jatinangor District

  ▸ Paseh District

  ▸ Tomo District

  ▸ Congeang District

  ▸ Situraja District

• There is a delay in sending packages to several sub-districts in Surakarta City, Central Java Province, which was caused by the Development Parade Carnival in the context of the 78th Indonesian Independence Day. Among them:

  ▸ Banjarsari District

  ▸ Laweyan District

  ▸ Pasar Kliwon District

  ▸ Serengan District

• There is a delay in sending the package to Wonogiri District, Wonogiri Regency, Central Java Province due to a road closure caused by the August Merdeka Festival.

• There is a delay in sending packages to Wonosari District, Gunungkidul Regency, D.I Yogyakarta Province due to long traffic jams caused by road repairs.

• There is a delay in sending packages to Rantepao District, North Toraja Regency, South Sulawesi Province due to the Marching Band Activities.

• There is a delay in the distribution of packages from Kendari City to Wakatobi Regency, Southeast Sulawesi Province because the ship was not operating due to the absence of a scheduled ship departure and ship repairs.

• There is a delay in sending packages to Sepang District, Gunung Mas Regency, Central Kalimantan Province due to damaged and slippery main road access.

• There is a delay in sending packages to Kalidawir District, Tulungagung Regency, East Java Province due to the closure of the main road access caused by the Koran and Prayer Activities.

• There is a delay in sending packages to Pangkalan Jambu District, Merangin Regency, Jambi Province due to the closure of the main road access which was impassable due to road blockades by local residents.

• There is a delay in sending packages to Penjaringan District, North Jakarta City, DKI Jakarta Province, which was caused by a fire at a factory. 

• There is a delay in sending packages to Medan Labuhan District, Medan City, North Sumatra Province, which was caused by the flood disaster.

• There is a delay in sending packages to West Teupah District and Central Teupah District, Simeulue Regency, Aceh Province, which was caused by floods and damaged bridges.

• There is a delay in sending packages to Karawaci District, Tangerang City, Banten Province, caused by the flood disaster.

• There is a delay in sending packages to Selangit District, Musi Rawas Regency, South Sumatra Province, which was caused by the flood disaster. 

• There is a delay in scanning packages in Merauke City, Papua Province, which was caused by internet network problems.

• There are delays in sending packages to several sub-districts in Singkawang City, West Kalimantan Province, caused by the flood disaster. Among them:

  ▸Lumbis District

  ▸Sebuku District

  ▸Sembakung District

  ▸Tulin Onsoi District

• There are delays in sending packages to several sub-districts in South Solok Regency, West Sumatra Province due to road closures caused by road repairs. Among them:

  ▸Sangir District

  ▸Sangir Balai Janggo District

  ▸Sangir Batang Hari District

  ▸Sangir Jujuan District

• There is a delay in sending packages to Kota Kefamenanu District, North Central Timor Regency, East Nusa Tenggara Province due to the closure of main road access caused by the City's Birthday Carnival Event.

• There is a delay in sending packages to Marisa District and Duhiadaa District, Pohuwato Regency, Gorontalo Province due to riots caused by demonstrations.

• There is a delay in the distribution of packages to and from Malinau Regency, North Kalimantan Province caused by the flood disaster.

• There is a delay in sending packages to Koto Balingka District and Lembah Malintang District, West Pasaman Regency, West Sumatra Province, which was caused by the flood disaster.

• There is a delay in sending packages to Tanah Putih District, Rokan Hilir Regency, Riau Province due to traffic jams caused by a traffic accident.

• There are delays in sending packages to several sub-districts in Mandailing Natal Regency, North Sumatra Province, which was caused by the flood disaster. Among them:

  ▸Natal District

  ▸Lingga Bayu District

  ▸Batang Natal District

  ▸Sinunukan District

  ▸Batahan District

  ▸Ranto Baek District

  ▸Muara Batang Girls District

• There is a delay in sending packages to Wawotobi District, Konawe Regency, Southeast Sulawesi Province due to the Cultural Parade.

• There are delays in sending packages to several sub-districts in Makassar City, South Sulawesi Province due to road closures caused by road repairs. Among them:

  ▸Bontoala District

  ▸Makassar District

  ▸Tallo District

  ▸Ujung Pandang District

  ▸Ujung Tanah District

• There is a delay in sending packages to Central Seruyan District and Batu Ampar-Kup District, Seruyan Regency, Central Kalimantan Province, which was caused by riots between residents.

• There is a delay in the delivery of packages from Simbang District to Cenrana District, Maros Regency, South Sulawesi Province due to the main road access being closed due to fallen trees.

• There is a delay in sending packages to Kateman District and Bird Island District, Indragiri Hilir Regency, Riau Province due to a ship sinking incident which meant the packages could not be sent.

• There is a delay in sending packages to Tegallalang District, Gianyar Regency, Bali Province because the main road access was impassable due to a landslide.

We apologize for the inconvenience caused. We will continue to maximize package delivery throughout Indonesia. Thank you for your attention.

Best regards,

J&T Express Management