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Information on Delivery Time Adjustment


Dear All J&T Express Customers,

We would like to inform you that there are shipping constraints with the following details:


  • Due to the application of the Work from Home system throughout Indonesia, delivery constraints have resulted in a number of buildings, offices, shopping centers, schools, and other entertainment venues.

  • There are delays in shipping from and to Saumlaki, West Southeast Maluku Regency, Tanimbar Islands, Maluku due to restrictions on air transportation access until an undetermined time limit.

  • There are delays in shipping to and from Damer Island, Moa Island, Leti Island and Kisar Island, Southwest Maluku, Maluku due to bad weather constraints

  • There are delays in shipping from and to the Natuna Islands, Riau Islands due to limited access to air transportation until an undetermined time limit.

  • There are delays in delivery caused by the cancellation of flights to Kupang from Surabaya and Denpasar caused by PPKM for an indefinite time.

  • There was a delay in delivery due to a landslide that occurred in Malowe District, Southeast Sulawesi.

  • There are delays in shipping to and from Tarakan Island due to limited access to air transportation until July 25, 2021.

  • There are delays in shipping from Surabaya to outside the island caused by limited access to air transportation due to PPKM.

  • There are delays in delivery from and to Jeruk Legi sub-district, Cilacap Regency, Central Java province due to access constraints due to flooding

  • There is a delay in sending a package from Batam caused by a customs TPS Server that is having problems


We apologize for the inconvenience caused. We will continue to maximize package delivery throughout Indonesia. Thank you for your attention.

 

Best regards,

J&T Express Management

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