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Information on Delivery Time Adjustment

Dear All J&T Express Customers,

We would like to inform you that there are shipping constraints with the following details:


  • There are delays in sending packages to Natuna/Ranai Regency and Tarempa/Anambas Islands, Riau Archipelago Province due to limited sea and air transportation due to uncertain schedules.

  • There is a delay in sending packages to Muara Telang District, Makarti Jaya District, Muara Padang District and Air Salek District, Banyuasin Regency and Sungai Lalan District, Musi Banyuasin Regency and Air Sugihan District, Ogan Komering Illir Regency, South Sumatra Province, which was caused by damaged and muddy main road access. 

  • There are a delays in sending packages to Nanga Tayap District, Sungai Melayu Rayak District, Ketapang Regency and Meliau District, Sanggau Regency, West Kalimantan Province because the main road access was impassable due to damaged and muddy roads.

  • There are delays in the delivery of packages to Batang Hari Regency, Tebo Regency, Bungo Regency, Merangin Regency, Kerinci Regency, Sarolangun Regency and Sungai Full City because the Sumatran cross road experienced a density of vehicles caused by the activity of coal transport trucks.

  • There is a delay in sending the package to Tumbang Titi District, Ketapang Regency, West Kalimantan Province because the main access bridge was damaged and impassable.

  • There were delays in sending packages to several areas in South Sumatra Province caused by damaged and muddy roads, including:

    ▸Rimau Island District, Banyuasin Regency.

    ▸Siang District, Pedamaran Timur District and Cengal District, Ogan Komering Ilir District.

  • There is a delay in sending packages to Wamena District, Jayawijaya Regency, Papua Province due to riots between residents.

  • There are delays and closure of access to package delivery to several red zones in Papua, such as:

    ▸Access delivery distance, medan delivery, as well as limited transportation, including: Biak Regency, Deiyai, Intan Jaya, Jayapura, Jayawijaya, Merauke, Nabire, Bintang Mountains, Puncak Jaya, Sentani, Sorong, Yahukimo, Yalimo, Manokwari, Timika and Boven Digoel Regency.

    ▸CLOSING Access to shipping several areas in Manokwari Regency, including: Wamesa District, Neney, Oransbari, Tanah Rubuh, and Ransiki District.

    ▸CLOSING Package delivery to Tembagapura District Timika Regency Papua Province due to the special area of PT. Freeport Indonesia.

  • There was a delay in sending the package to Rantau Rasau District, East Tanjung Jabung Regency, Jambi Province, which was caused by damaged and muddy roads.

  • There is a delay in sending packages to Nanga Tayap District, Ketapang Regency, West Kalimantan Province due to impassable main road access caused by damaged and muddy roads.

  • There is a delay in sending packages from Banjarmasin City to Tanah Bumbu Regency and Kotabaru Regency, South Kalimantan Province due to damaged and muddy roads and landslides caused by high rainfall.

  • There are delays in sending a package to the Arjasa Archipelago, Sumenep Regency, East Java Province, which was caused by a tentative departure schedule for ship transportation. Among them:

    ▸Sapeken District.

    ▸Raas District.

    ▸Gayam District.

    ▸Nonggunong District.

    ▸Malembu District.

    ▸Arjasa District.

    ▸Kangayan District

  • There is a delay in sending packages to Ujung Loe District and Ujung Bulu District, Bulukumba Regency, South Sulawesi Province caused by the flood disaster.

  • There is a delay in sending packages to Pendalian IV Koto District and Rokan IV Koto District, Rokan Hulu Regency, Riau Province, which was caused by a flood.

  • There is a delay in sending packages to East Bunguran District, West Bunguran District, Bunguran Batubi District, North Bunguran District, Central Bunguran District and South Bunguran District, Natuna Regency, Riau Islands Province due to power outages caused by the maintenance of the PLN Natuna generator engine.

  • There is a delay in sending packages to Bonai Darussalam District, Rokan Hulu Regency, Riau Province, caused by the flood disaster.

  • There is a delay in sending packages to Awayan District, Balangan Regency, South Kalimantan Province caused by the flood disaster.

  • There is a delay in sending packages to several sub-districts in Pelalawan Regency, Riau Province, which was caused by the flood disaster. Among them:

    ▸Pangkalan Kerinci District

    ▸Bandar Sei Kijang District

  • There is a delay in sending packages to Tanjung District and Bintang Ara District, Tabalong Regency, South Kalimantan Province, which was caused by the flood disaster.

  • There is a delay in the distribution of packages to and from Limapuluh Kota Regency, West Sumatra Province, which was caused by a landslide disaster.

  • There are delays in sending packages to several sub-districts in Kuantan Singingi Regency, Riau Province caused by the flood disaster, including:

    ▸Kuantan Mudik District

    ▸Pucuk Rantau District

    ▸ Pangean District

    ▸Inuman District

    ▸Downstream Kuantan District

  • There is a delay in sending packages to Sinaboi District, Rokan Hilir Regency, Riau Province, due to the main access bridge being broken and the road being damaged and muddy.

  • There is a delay in sending packages to Peranap District, Indragiri Hulu Regency, Riau Province, which was caused by the flood disaster.

  • There is a delay in sending packages to Langgam District, Pelalawan Regency, Riau Province due to road closures caused by the rising water level of the Kampar River and starting to inundate the main road.

  • There is a delay in sending packages to East Dumai District, West Dumai District, South Dumai District, Dumai Kota District and Sungai Sembilan District, Dumai City, Dumai Province, which was caused by the flood disaster.

  • There is a delay in sending packages to Cisarua District, Bogor Regency, West Java Province due to long traffic jams caused by the increasing number of tourists on holiday in Puncak Bogor.

  • There is a delay in sending packages to several sub-districts in Indragiri Hulu Regency, Riau Province, which was caused by the flood disaster. Among them:

    Kelayang District

    Rengat District

    West Rengat District

    Sungai Lala District

  • There is a delay in sending packages to several sub-districts in Rokan Hulu Regency, Riau Province, caused by the flood disaster. Among them:

    Tambusai District

    North Tambusai District

    Rambah District

    Rambah Hilir District

    Kepenuhan District

  • There is a delay in sending packages to Sinaboi District, Rokan Hilir Regency and Kateman District, Indragiri Hilir Regency, Riau Province, which was caused by the flood disaster.

  • There is a delay in sending packages to Rokan IV Koto District, Rokan Hulu Regency, Riau Province, which was caused by the flood disaster.

  • There is a delay in sending packages to and from Tanjungpinang Regency, Karimun Regency, Riau Islands Province due to the ship not operating temporarily due to repairs to the ship's engine.

  • There are delays in sending packages to several sub-districts in Rokan Hulu Regency, Riau Province, caused by the flood disaster. Among them:

    ▸Rambah Samo District.

    ▸Bonai Darussalam District.

    ▸Kepuasan Hulu District

  • There is a delay in sending packages to Kampar District and Tambang District, Kampar Regency, Riau Province which was caused by the flood disaster.

  • There is a delay in sending packages to Pangkalan Kuras District, Pelalawan Regency, Riau Province due to traffic jams and traffic diversions caused by the flood disaster.

  • There is a delay in sending packages to Pandawan District, Hulu Sungai Tengah Regency, South Kalimantan Province, caused by the flood disaster.

  • There is a delay in sending packages to Pangkalan District, Karawang Regency, West Java Province, which was caused by the flood disaster.

  • There is a delay in sending packages to Hulu Gurung District, Kapuas Hulu Regency, West Kalimantan Province, caused by the flood disaster.

  • There is a delay in sending packages to Barabai District, Hulu Sungai Tengah Regency, South Kalimantan Province, caused by the flood disaster.

  • There is a delay in sending packages to Logas Tanah Darat District, Kuantan Singingi Regency, Riau Province, caused by the flood disaster.

  • There is a delay in sending packages to Tegalwaru District and Sukatani District, Purwakarta Regency, West Java Province, which was caused by floods and landslides.

  • There are delays in sending packages to several areas in Bengkayang Regency, West Kalimantan Province, which was caused by the flood disaster. Among them:

    Bengkayang District

    Sungai Betung District

    Teriak District

  • There is a delay in sending packages to Inuman District, Kuantan Singingi Regency, Riau Province due to long traffic jams caused by damaged main bridge access.

  • There is a delay in sending packages to Ngabang District, Landak Regency, West Kalimantan Province due to the flood disaster.

  • There is a delay in sending packages to Silat Hilir District, Kapuas Hulu Regency, West Kalimantan Province due to the flood disaster.

  • There is a delay in sending packages to Cisalak District and Kasomalang District, Subang Regency, West Java Province due to landslides and floods.

  • There is a delay in sending packages to Menyuke District and Banyuke Hulu District, Landak Regency, West Kalimantan Province due to the flood disaster.

  • There is a delay in sending packages to Rantau Rasau District and Nipah Panjang District, East Tanjung Jabung Regency, Jambi Province due to damaged and muddy main road access.

  • There is a delay in sending packages to Bojongsoang District and Dayeuhkolot District, Bandung Regency, West Java Province, which was caused by the flood disaster.

  • There is a delay in sending packages to Kotawaringin Lama District, West Kotawaringin Regency, Central Kalimantan Province caused by the flood disaster.

  • There is a delay in sending packages to Suka Karya District, Musi Rawas Regency, South Sumatra Province, caused by the flood disaster.

  • There is a delay in sending packages to Rengat District, Indragiri Hulu Regency, Riau Province because the main access bridge was damaged and impassable due to the condition of the river water continuing to rise.

  • There is a delay in sending packages to Tebing Tinggi District, Meranti Islands Regency, Riau Province, which was caused by the flood disaster.

  • There is a delay in sending packages to South Putussibau District and North Putussibau District, Kapuas Hulu Regency, West Kalimantan Province, which was caused by the flood disaster.

  • There is a delay in sending packages to Kemuning District, Indragiri Hilir Regency, Riau Province due to the main access bridge being damaged and impassable due to the condition of the river water continuing to rise.

  • There are delays in sending packages to several districts in Jambi Province caused by the flood disaster. Among them:

    Bungo Regency

    Sungai Penuh City

  • There is a delay in sending packages to East Pontianak District, Pontianak City, West Kalimantan Province, caused by the flood disaster.

  • There is a delay in sending packages to Bungbulang District and Mekarmukti District, Garut Regency, West Java Province, which was caused by a landslide disaster.

  • There is a delay in sending packages to Rantau Rasau District and Muara Sabak Timur District, East Tanjung Jabung Regency, Jambi Province, which was caused by the flood disaster.

  • There are delays in sending packages to several sub-districts in Rokan Hilir Regency, Riau Province, which was caused by the flood disaster. Among them:

    Tanah Putih District

    Tanah Putih Tanjung Melawan District

    Rimba Melintang District

    Bangko Pusako District

  • There is a delay in sending packages to several sub-districts in Murung Raya Regency, Central Kalimantan Province caused by the flood disaster. Among them:

    Murung District

    Laung Tuhup District

  • There are delays in sending packages to several sub-districts in Melawi Regency and Sintang Regency, West Kalimantan Province due to the flood disaster. Among them:

    Menukung District, Melawi Regency

    Serawai District, Sintang Regency

    Ambalau District, Sintang Regency

  • There is a delay in sending packages to Gunung Timang District, North Barito Regency, Central Kalimantan Province caused by the flood disaster.

  • There is a delay in sending packages to Dusun Hilir District, South Barito Regency, Central Kalimantan Province, caused by the flood disaster.

  • There is a delay in sending packages to Tirto District, Pekalongan Regency and North Pekalongan District, Pekalongan City, Central Java Province, which was caused by the flood disaster.

  • There is a delay in sending packages to East Kutai Regency, East Kalimantan Province because the main road access was impassable due to bridge repairs and road closures.

  • There is a delay in sending packages to Teweh Tengah District and Lahei District, North Barito Regency, Central Kalimantan Province, which was caused by the flood disaster.

  • There are delays in sending packages to several sub-districts in Sintang Regency, West Kalimantan Province caused by the flood disaster, including:

    Binjai Hulu District

    Ketungau Tengah District

    Ketungau Hilir District

    Sintang District

  • There are delays in sending packages to several sub-districts in Temanggung Regency, Central Java Province due to impassable main road access caused by landslides. Among them:

    Ngadirejo District

    Wonoboyo District

    ▸Candiroto District

  • There is a delay in sending packages to Wanayasa District, Banjarnegara Regency, Central Java Province because the main road access was impassable due to a landslide.

  • There are delays in sending packages to several sub-districts in Sekadau Regency, West Kalimantan Province caused by the flood disaster, including:

    ▸Belitang District

    ▸Belitang Hilir District

    ▸Belitang Hulu District

    ▸Nanga Taman District

    ▸Sekadau Hilir District

    ▸Nanga Mahap District

    ▸Sekadau Hulu District

  • There is a delay in sending packages to Dusun Selatan District and Karau Kuala District, South Barito Regency, Central Kalimantan Province, which was caused by the flood disaster.

  • There is a delay in sending packages to XIII Koto Kampar District, Kampar Regency, Riau Province which was caused by a landslide disaster.

  • There is a delay in sending packages to Kotawaringin Lama District, West Kotawaringin Regency, Central Kalimantan Province due to road closures caused by the Kiai Gede Kotawaringin Lama Haul Event.

  • There is a delay in sending packages to Sepaku District, North Penajam Paser Regency, East Kalimantan Province because the main road access was impassable due to the blocked road.

  • There was a delay in sending packages to Ciwandan District, Cilegon City and Puloampel District, Serang Regency, Banten Province, which was caused by the flood disaster and broken bridges.

  • There was a delay in sending packages to several sub-districts in Kapuas Regency, Central Kalimantan Province, caused by the flood disaster. Among them:

    Dadahup District

    Central Kapuas District

    Kapuas Murung District

  • There was a delay in sending packages to Patia District, Pandeglang Regency, Banten Province which was caused by the flood disaster.

  • There are delays in sending packages to several sub-districts in Minahasa Regency, North Sulawesi Province due to road closures caused by the Presidential Candidate Campaign event. Among them:

    ▸Kakas District

    ▸West Kakas District

    ▸West Langowan District

    ▸South Langowan District

    ▸North Langowan District

    ▸East Langowan District

  • There are delays in sending packages to several sub-districts in Grobogan Regency, Central Java Province, which was caused by the flood disaster. Among them:

    ▸Gubug District

    ▸Tawangharjo District

    ▸Purwodadi District

  • There is a delay in sending packages to Benowo District, Surabaya City, East Java Province, which was caused by the flood disaster.

  • There is a delay in sending packages to Karangawen District, Demak Regency, Central Java Province, which was caused by the flood disaster.

  • There is a delay in the distribution of packages from Kendari City to Wakatobi Regency, Southeast Sulawesi Province and vice versa due to changes in ship schedules.

  • There is a delay in sending packages to Pupuan District, Tabanan Regency, Bali Province, which was caused by the Regional Nyepi Activities from 09 to 11 February 2024.

  • There is a delay in sending packages to Pronojiwo District, Lumajang Regency, East Java Province, which was caused by a landslide disaster.

  • There are delays in sending packages to several sub-districts in Grobogan Regency, Central Java Province, which was caused by the flood disaster. Among them:

    ▸Grobogan District

    ▸Brati District

    ▸Godong District

  • There is a delay in sending packages to and from Batam City, Riau Islands Province because Batam City Customs and Excise operations are not operating during the National Holidays and Collective Holidays from 08 February to 10 February 2024.

  • There is a delay in sending packages to Karanganyar District and Bonang District, Demak Regency, Central Java Province, caused by the flood disaster.

  • There was a delay in sending packages to Kotabaru Regency, South Kalimantan Province because the main road access was impassable due to the blocked road.

  • There was a delay in sending packages to Wonosalam District and Dempet District, Demak Regency, Central Java Province, which was caused by the flood disaster.

  • There is a delay in sending packages to South Tanimbar District, Tanimbar Islands Regency, Maluku Province due to the cancellation of the plane's departure schedule due to the absence of passengers on the flight schedule.

  • There are delays in sending packages to several sub-districts in Tangerang City and Regency, Banten Province, caused by the flood disaster. Among them:

    Ciledug District, Tangerang City, Banten Province

    Karawaci District, Tangerang City, Banten Province

    Curug District, Tangerang Regency, Banten Province

  • There is a delay in the distribution of packages to and from Pesisir Barat Regency, Lampung Province, which was caused by a landslide disaster.

  • There was a delay in sending packages to Batang Cenaku District, Indragiri Hulu Regency, Riau Province, which was caused by the flood disaster.

  • There was a delay in sending packages to Pujut District, Central Lombok Regency, West Nusa Tenggara Province due to road closures caused by riots between residents.

  • There is a delay in sending packages to Kumpeh District and Kumpeh Ulu District, Muaro Jambi Regency, Jambi Province, which was caused by the flood disaster.

  • There is a delay in sending packages to Benjeng District and Balongpanggang District, Gresik Regency, East Java Province, which was caused by the flood disaster.

  • There is a delay in sending packages to Cibeber District, Lebak Regency, Banten Province, which was caused by a landslide disaster.

  • There is a delay in the distribution of packages to and from Pajo District and Hu'u District, Dompu Regency, West Nusa Tenggara Province, which was caused by riots between residents.

  • There is a delay in sending packages to Cerme District, Gresik Regency, East Java Province which was caused by the flood disaster.

  • There is a delay in sending packages to Tebo Tengah District and Sumay District, Tebo Regency, Jambi Province, which was caused by the flood disaster.

  • There is a delay in sending packages to Muara Tembesi District, Batanghari Regency, Jambi Province, which was caused by the flood disaster.


We apologize for the inconvenience caused. We will continue to maximize package delivery throughout Indonesia. Thank you for your attention. 


Best Regards,

J&T Express Management


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