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Information on Delivery Time Adjustment

Dear All J&T Express Customers,

We would like to inform you that there are shipping constraints with the following details:


  • Due to the application of the Work from Home system throughout Indonesia, delivery constraints have resulted in a number of buildings, offices, shopping centers, schools, and other entertainment venues.

  • There are delays in shipping from and to Saumlaki, West Southeast Maluku Regency, Tanimbar Islands, Maluku due to restrictions on air transportation access until an undetermined time limit.

  • There were delays in shipping to and from Damer Island, Moa Island, Leti Island and Kisar Island, Southwest Maluku Regency, Maluku Province due to uncertainty about ship departures.

  • There are delays in shipping from Surabaya to outside the island caused by limited access to air transportation due to PPKM.

  • There were delays in sending packages to Natuna/Ranai and Tarempa/Anambas Islands, Riau Islands Province, which were caused by the limitations of sea and air transportation due to uncertain schedules. 

  • There are delays in sending packages from and to Ternate City to Sula Islands Regency and South Morotai Island Regency, North Maluku Province because ships were not operating due to bad weather.

  • There is a delay in sending packages to Bengalon District and South Sangatta District, East Kutai Regency, East Kalimantan Province caused by the flood disaster.

  • There is a delay in sending packages to Sambaliung District and Tumbit Melayu District, Berau Regency, East Kalimantan Province, which was caused by the flood disaster.

  • There is a delay in sending packages to Tabang District, Kembang Janggut District and Kenohan District, Kutai Kartanegara Regency, East Kalimantan Province because the main road access could not be passed due to muddy roads.

  • There is a delay in sending packages to Medan Belawan District, Medan City, North Sumatra Province caused by the flood disaster.

  • There are delays in sending packages to and from Muara Ancalong and Muara Bengkal Districts, East Kutai Regency, East Kalimantan Province because the main road access could not be passed due to the flood disaster.

  • There are delays in sending packages to Tering District, Long Iram District, Mook Manaar Bulatn District and Melak District, West Kutai Regency, East Kalimantan Province caused by the flood disaster.

  • There is a delay in sending packages to Aluh Aluh Subdistrict and Untung Baru Subdistrict, Banjar Regency, South Kalimantan Province caused by the flood disaster.

  • There is a delay in sending packages to Berau Regency and Tarakan City, East Kalimantan Province because the main road access could not be passed due to landslides.

  • There is a delay in sending packages to Tanjung Selor District, Bulungan Regency, North Kalimantan Province caused by the flood disaster.

  • There is a delay in sending the package to Tulakan District, Pacitan Regency, East Java Province because the main road access could not be passed due to landslides.

  • There is a delay in sending the package to Lembah Masurai District, Merangin Regency, Jambi Province because the main road could not be passed due to demonstrations.

  • There is a delay in sending packages to the East Pekalongan District and North Pekalongan District, Pekalongan City, Central Java Province, which was caused by the tidal flood disaster.


We apologize for the inconvenience caused. We will continue to maximize package delivery throughout Indonesia. Thank you for your attention.

 

Best regards,

J&T Express Management


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