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Notification of Change in Price of J&T Express Service

Dear J&T Express customers,

To improve and optimize the delivery network, improve service quality, and go one step further to provide customer satisfaction. Internal J&T Express decided to adjust the price system and check method.

Starting May 1, 2017, the shipping rates of J&T Express are adjusted to the country administration system based on the city of origin to the destination sub-district, no longer based on the city of origin to the city of destination. Thus the price system from the city of origin to the city of destination is no longer valid. You can access the complete information on the official J&T Express website at www.jet.co.id, the J&T express mobile application, and the 24-hour toll-free call center at 0800 100 1188.

After the price adjustment is applied, for the main cities the price basically does not change, what happens is the price of shipping to remote and remote areas. J&T Express pricing rates have adjusted to standards in the same industry. If a large difference is found from the price, please inform us via J&T Express's official social media or can contact the toll-free call center service at 0800 100 1188. We will be happy to serve you.


Price adjustments were made to improve the price system, there was no price increase. We will immediately implement a price adjustment project, to provide the best service for you.

Thank you for your support.

Best regards,

J&T Express Management

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