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Supporting Indonesian Seller, J&T Express Present at TikTok Shop and TikTok Summit 2023

Jakarta, 22 September 2023 – J&T Express as a delivery service that is close to customers with young, active and warm characteristics, is participating in the TikTok Shop and TikTok Summit events which will be held at The Ritz-Carlton Jakarta, Pacific Place on 21 September 2023. J&T Express strengthens its commitment to support the growth of micro, small and medium enterprises (MSMEs) in Indonesia which continue to grow and adapt to digital by utilizing the TikTok Shop platform for transactions and carrying out various promotions.

"We are very happy to be part of TikTok Shop and TikTok Summit 2023, to jointly empower local sellers and platform users with efficient delivery solutions, while improving the transaction experience. Through good collaboration with TikTok Shop, we continue to strive to provide the best service in facilitating delivery to meet dynamic demand." said Erick, Marketing Director of J&T Express.

In the excitement of this event, there is an exclusive J&T Express booth which can be visited to interact with the participants who come. All sellers and guests attending will be given special souvenirs from J&T Express and TikTok Shop. Apart from supporting MSMEs in making transactions on the TikTok Shop, J&T Express has also expanded its delivery network to cover 13 countries. People can choose various convenient delivery services, either via drop points in all regions of Indonesia or via the official J&T Express application.

According to a report from research firm Statista, as of July 2023, Indonesia ranked second in terms of the largest number of TikTok users in the world after America, with more than 99.8 million active users. J&T Express has served TikTok Shop deliveries throughout Indonesia, in line with the company's goal of supporting the growth of domestic MSMEs.

"We have noticed that people today are more likely to look for authentic content that is light and informative. With various inspiring video content and easy-to-access shopping experiences, J&T Express delivery services are also available in various options to enhance the transaction experience for people," added Erick.

Enjoy Special Document Delivery Services using J&T DOC

Try the latest J&T DOC service, a special delivery service for document packages throughout Indonesia. J&T DOC prioritizes the convenience of sending document packages with options for shipping costs that are more economical with comfortable service.

·  Every J&T DOC package will immediately get Free Packaging.

·  Savings start from IDR 5,000 for document packages ≤ 0.5 kg.

·   J&T DOC services can accept goods weighing a maximum of 3 kg

J&T DOC service is the right choice for sending documents in cities requiring speed and convenience. Make sure your document package is sent using J&T Express! Currently, the J&T Express service is only available for delivery from Jakarta to all of Indonesia.


1. How do I send a J&T DOC package?

Delivery with the J&T DOC service can only be done via NON-marketplace transaction types by dropping off or picking up packages via the nearest J&T Express drop point or the J&T Express application.

2. Is there a weight limit for the J&T DOC package/delivery service?

The maximum weight for sending J&T DOC services is 3 Kg.


3. Can DOC J&T Services use the DFOD (Delivery fee on Delivery) payment type? And is it included in the shipping insurance service?

J&T DOC serves DFOD (Delivery Fee On Delivery) payment types and includes guaranteed protection/package insurance. Does not serve COD (Cash On Delivery).

4. What if the package is damaged and lost during delivery?

If the item is lost/damaged, a replacement of IDR 250,000 will be received; additional insurance is subject to IDR 2,000 for a maximum coverage of IDR 1,000,000 and IDR 5,000 for a maximum coverage of IDR 2,000,000

5. How do you check package receipts?

The J&T DOC Receipt number can be checked independently at www.jet.co.id/track or via the J&T Express application, which is available on Playstore and Appstore.

Even after 8 years, J&T Express is hunting for recipients of electric car packages in Sarinah

Jakarta, 18 August 2023 - In celebrating the moment of the 8th anniversary of J&T Express, the leading delivery service provider in Indonesia, has again taken a unique step to always be close and warm to the public. This time, with a different initiative than usual, J&T Express is holding a special activation titled J&T Car Package in a public space in the form of installing a special package containing 1 unit of electric car which is displayed in the Sarinah Building area, Jakarta during the period 16 - 20 August 2023.

This large package contains 1 unit of electric car as an attraction for people who want to get it because it will be awarded to selected recipients, creating extraordinary enthusiasm from the community. This step is not just an innovation, but also illustrates J&T Express' commitment to supporting the use of environmentally friendly vehicles. This is a clear statement that J&T Express does not only focus on customer satisfaction, but also contributes to efforts to preserve the environment and reduce negative impacts on the earth.

"At this special moment, we want to provide a special package sending experience for customers, this time we are looking for recipients of special packages containing electric cars. Through activation in the form of this special package, it becomes a unique and memorable symbol of appreciation. We would like to thank all customers for the support and input which is very meaningful in the 8 years of J&T Express' journey serving delivery in Indonesia, "said Herline Septia, Brand Manager of J&T Express.

J&T Express continues to innovate in creating closer interactions with customers, activation in this public space also invites the public to participate in increasing brand awareness through the Instagram social media platform. To participate and have the opportunity to become recipients of the package, the public only needs to upload a photo of the J&T car package installation on the Instagram feed/stories, mark Instagram @jntexpressid and include a unique reason in 1 sentence. This aims to strengthen the involvement of young, active and warm J&T Express with customers through social media. For people who are unable to attend Sarinah, they can still participate by reposting a photo of the J&T car package on Instagram.

Apart from appreciating customers, this activation is also a momentum for J&T Express to celebrate an extraordinary journey during its eight years of journey, which has delivered millions of happiness to the people through delivery services that reach all parts of Indonesia. The special package containing an electric car is one of J&T Express' efforts to support electric vehicles as environmentally friendly vehicles which also shows the company's commitment to maintaining environmental sustainability for future generations. Detailed information about the #PaketMobilJNT program can be accessed on the website www.jet.co.id 

The Spirit of 8 Years of Travel Serving Delivery in Indonesia, J&T Express Holds a Festival Titled J&T Connect Fest

Jakarta, August 15, 2023 - J&T Express, as a global-scale delivery service, celebrates its 8th year in Indonesia by continuing to develop its services and business models. From improving service options to improving operational facilities, the company has succeeded in expanding its service capacity according to the delivery needs of the community. Their commitment to providing new experiences to customers is reflected in the various campaign programs that are actively running. J&T Express also appreciates the contribution of customers and the community through activation programs that support SME businesses and the community. These programs not only strengthen the company's image, but also embody a commitment to provide a positive social impact on society.

"It is a challenge for us to continue to build a company amidst the turmoil of changing industrial trends. However, with the trust given, it keeps us motivated to create superior innovations to improve service for the Indonesian people. With the presence of service innovations to meet shipping needs, we continue to get good feedback from the community so that business development experiences an average increase of 40-50% every year." Said Robin Lo, CEO of J&T Express.

Along with the 8th anniversary, J&T Express with its young, active and warm characteristics will hold the "J&T Connect Fest", which is the culmination of a series of J&T Connect programs which are a connecting vessel for various communities. This festival will combine several creative industries ranging from art, music, communities to connect with each other in one activation space that can be enjoyed by people with various interests, as well as open up opportunities to work and will be held at Ecopark Ancol, Jakarta on 26 August 2023.

"J&T Connect Fest will be the culmination of a series of J&T Connect activity programs. Here it will be a place for communities to express their work, and be able to connect with one another, through this festival it is hoped that it will become an arena for creative collaboration between communities and society," said Herline Septia, Brand Manager for J&T Express.

In the series of J&T Connect campaigns previously started with the J&T Connect SME Expo, which presented 50 local sellers to show their products and had the opportunity to be visited in person by the ministry of commerce, thereby opening up opportunities to expand the market. The next series was carried out by the J&T Connect Run, which was a running sports activity which was attended by 2,500 runners including friends from the disabled community. In addition to highlighting the benefits of a healthy life, this activity aims to invite the public to move together and support our brothers and sisters with disabilities, and at the same time give donations symbolically from the proceeds of the event.

In line with the consistency of strengthening brand positioning, next underway is a photo competition with the theme 'Thousands of Expreѕѕions' in collaboration with Rio Motret, during the period 3-23 August 2023. All people can take part by registering via Instagram social media @jntexpressid and judging the winners will be made directly by Rio Motret. Furthermore, the work of the best participants from the results of the photo competition will be displayed at the J&T Connect Fest in the thousands of expreѕѕions exhibition section, to highlight various kinds of expreѕѕions that can be seen by all visitors along with a number of other community activities.

J&T Connect Fest will be enlivened with music concerts from LYODRA, RIZKY FEBIAN, MARION JOLA & GIGI as well as other special performances such as music playing sessions, community performances, karaoke sessions, mural installations, and many more. The J&T Connect Fest event is also supported by Tribunnews.com, Kompas.com, VIVA.co.id, Suara.com, Kompasiana, Gen FM, Prambors FM, Mustang FM, Makkanya Coffee, Leora Coffee, Temoei Kopi, and Oemago House as media partners in the success of the event.

To be able to enjoy the excitement of this festival, the public can buy tickets online at a price of Rp. 75,000. There is also a choice of Couple ticket packages for both Rp. 130,000, - and Bestie tickets for four Rp. 220.000,-. J&T Express customers can also get free tickets by exchanging 5 sheets of J&T Express delivery receipts with delivery dates for the period 20 July - 25 August 2023, then register and send them to J&T Express by following the steps on the link bit.ly/NONTON-JNTCONNECTFEST or J&T tickets Connect Fest can be accessed via the link goers.co/jntconnectfest.

Looking for #PaketMobilJNT recipients at Sarinah Thamrin, period 16-20 August 2023

We are looking for recipients of #PaketMobilJNT at Sarinah Thamrin worth hundreds of millions of rupiah, which will be sent for free! Are you the recipient of the package? Come on, hurry up.

It's easy:

1. Follow Instagram @jntexpressid

2. Visit #PaketMobilJNT at Sarinah Thamrin for the period 16-20 August 2023

3. Upload a special package photo to Instagram Feeds or Stories, then tag @jntexpressid, including the hashtag #PaketMobilJNT

4. Write down who the recipient of this package is according to your version and a brief reason in 1 sentence

The unique reason will win this special package!

*For J&T Friends outside Jakarta, you can join; you need to upload a screenshot of #PaketMobilJNT from your friend/influencer's video to your Instagram Story or Feeds and continue with all the steps above.

Participants with unique reasons will win a prize of 1 unit of Wuling Air EV ELECTRIC CAR from J&T Express! I look forward to the announcement of the winners on Instagram @jntexpressid on Tuesday, 22 August 2023. The jury's decision to determine the winner is absolute and cannot be contested.

Be wary of fraudulent persons acting on behalf of J&T Express. This program does not charge anything!

Photography Competition : Thousands of Expreѕѕions 8 Years of Unlimited Journey #8ERSAMAJNT

Every package sent by J&T Express has stᴏries, hᴏpes, and meaningful expreѕѕions for every customer. Celebrating 8 years of serving Indonesia, J&T Express presents the "Thousands of Expreѕѕions" photography program in collaboration with RIO Motret.

Let's hunt for your best human interest photos with the theme 'Thousands of Expreѕѕions 8 Years of Unlimited Jᴏurney #8ERSAMAJNT'. The photo depicts an expreѕѕions, from the expreѕѕions or hopes behind the customer or J&T Express courier. 

This photography competition will be judged directly by RIO Motret, the winner will receive cash, and the winner's work will have the opportunity to be published on RIO Motret's official Instagram.

Win the prizes :

1st Winner : Rp 8.000.000,-

2nd Winner : Rp 4.500.000,-

3rd Winner : Rp 2.500.000,-

And favorite Winners will get prizes total millions of rupiah!


1. The photos included in the contest are human interest photos that focus on expressiveness. The photo depicts an expreѕѕion, from the expreѕѕions or hopes behind the customer or J&T Express courier with the theme "Thousands of Expreѕѕions 8 Years of Unlimited Travel #8ERSAMAJNT".

2. The work belongs to / is original, does not viᴏlate copyright, has never been contested, and is the participant's responsibility.

3. Participants can do digital processing but only to improve photo quality (contrast, cropping, saturation, level, hue, curve, and noise reduction/dust removal). They are prohibited from changing the object's authenticity.

4. The ratio of photo works can be Portrait or Landscape, in High-Resolution resolution, or not blurry/broken.

5. Participants cannot add frames/lists, writing, watermarks, or other images to the photo.

6. The results of the contested photos do not contain elements of violence, politics, pornography, insults, harassment, SARA, sarcasm, and sadism.

7. Photos are allowed to use cellphones/ DSLR/ mirrorless/ analog cameras.

8. Uploaded and sent photos using the JPG/JPEG photo format.

9. Participants must upload photos on Instagram with the following conditions:

a. Follow @jntexpressid

b. Participants must upload photo works on the registration link: https://bit.ly/ribuanekspresijnt

c. You must upload your work to IG Feeds, a caption in the form of Title+your name+the meaning of your photo.

d. End with the hashtag #RIBUANEKSPRESIJNT #8ersamaJNT and mention @jntexpressid & @riomotret

e. Don't make your Instagram account private. One participant may submit a maximum of 3 photos.

10. The submission period starts from 2-24 August 2023. Winners will be announced on 25 August 2023.

11. Photos of participants' works that have been registered/uploaded will become the property of J&T Express Indonesia. As well as, all participant works have the right to be used for the benefit of J&T Express publication to be included in the J&T Express exhibition, and the photo copyright remains the property of the photographer.

12. The Jury's decision on determining the winner is final and cannot be contested

13. The committee has the right to disqualify photos of participants before and after judging if they are proven not to comply with or violate the applicable provisions.

14. This program does not charge fees and is officially held by J&T Express without involving other parties. Be careful of fraud in the name of J&T Express.

15. The winner will bear the prize tax.

16. The process of sending prizes to winners will take a maximum of 90 days, starting from the date of the winner's announcement by J&T Express.

17. Winners must provide the identity needed by the J&T Express team for reporting documentation of prize giving, such as photocopies or scans of KTP and NPWP.

18. All decisions made by J&T Express are absolute and cannot be contested.

19. All official information can be checked on the official J&T Express Instagram at @jntexpressid or on the website www.jet.co.id

20. Questions about the competition can be sent via social media Instagram @jntexpressid or email [email protected]


Send packages one day arrive by using J&T Super services to the same cities, only pay postage of IDR 6,000 and there is a 30% discount on shipping for out of town shipments. Come on, send your package immediately to the nearest branch because this promo is valid until September 2023.

Terms and conditions:

1. Valid for drop off and pick up delivery to all J&T Express Indonesia branches (non monthly) without a maximum discount and package weight.

2. Only applies to J&T Super services with cash/non-COD/non-DFOD payment methods.

3. Promos in the form of: shipping to other cities with postage of only IDR 6,000 and shipping outside the city with a 30% discount on postage

J&T Express has the right to modify the terms & conditions without prior notification.

For questions and other information, visit the help page or contact:

24 Hour Call Center Hotline: 021-8066-1888

Whatsapp official : +62-811-8466-188

E-mail : [email protected]


1. Can J&T Super service promos only be obtained in certain areas?

This promo can be obtained at all J&T Express Drop Points and Collection Points which already have the J&T Super service feature.

2. Where is J&T Super service available?

J&T Super services are currently valid in the areas of Jakarta, Tangerang, Bekasi, Depok, Bogor (Jabodetabek), Yogyakarta, Bandung, Surabaya, Jambi, Semarang, Bali, Aceh, Rantau, Padang, Palembang, Bengkulu, Lampung, Batam, Tanjungpinang, Pontianak , Singkawang, Balikpapan, Banjarmasin, Sampit, Palangkaraya, Manado, Gorontalo, Palu, Ternate, Makassar, Kendari

3. Does J&T Super discount promo apply to package delivery via the J&T Express application order?

The postage discount promo only applies to drop off and pick up shipments without going through the J&T Express application

4. How much the maximum package weight for J&T Super services?

The maximum weight for the J&T Super service package is 5 kg

5. What if a customer sends a package containing Dangerous Goods?

J&T Express has the right but not the obligation to check the shipment to ensure that the goods sent do not violate applicable laws. If without the knowledge of J&T Express, the Sender (in this case is the Customer) sends prohibited items, then the sending Party (in this case is the Customer) releases J&T Express from all damages or other costs and for claims and/or lawsuits from any side